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How id88apk Handles Your Personal Information

When you open an account and connect your DANA, OVO, or GoPay wallet, you share certain details with us — and we take that seriously.

Account data protectionWallet transaction privacyCookie and device controlsData retention clarityYour right to request changes
id88apk How id88apk Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, correct, or delete any data we hold on you, there are a few direct ways to get in touch. Our account support team handles data requests alongside general wallet and account queries — so you do not need a separate process. Raise your request through any of the channels below and we will confirm receipt and next steps.

Live Chat Start a live chat session from the account page. State that your message is a data privacy request and the team will route it to the right person.
Email Support Send your data request by email with your registered wallet number (DANA, OVO, or GoPay) as your account reference so we can locate your record quickly.
Account Help Desk Log in, go to Account Settings, and use the Help form. Select the Privacy category and describe what you need — removal, correction, or access to your data.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our data practices are built around your account security and wallet safety. SSL encryption is applied across all pages where personal or payment data is transmitted. Your GoPay, DANA, and OVO wallet references are stored in an encrypted format and are never displayed in plain text in our internal systems. We keep your data for as long as your account is active and for a defined period after closure, as required by applicable regulations in eligible regions.

SSL Encryption in Transit Every page that handles account details or wallet data — login, deposit, withdrawal — runs over SSL. Your DANA or OVO session is encrypted from the moment you connect.
Cookie Controls You Set We use session cookies to keep you logged in and preference cookies to remember your settings. You can adjust or clear these through your browser at any time without losing your account.
Retention and Deletion Account records are retained for the period required by applicable rules in your region. Once that period passes after account closure, personal data is deleted or anonymised from our active systems.
Who Can Access Your Record Internal access to your account data is role-restricted. Only staff handling account verification, payment disputes, or compliance queries can view your wallet and identity details.

Your Privacy Questions, Addressed Directly

These are the questions we hear most often about how id88apk handles account data and wallet information. If your question is not covered here, reach out through live chat or the Account Help form and we will respond with specifics tied to your account.

We collect your registration details, the wallet identifier you use (DANA, OVO, or GoPay), transaction references, and session or device data generated when you browse and log in.

No. Your wallet number is used only to process the specific payment you initiate. We do not share it with advertisers, data brokers, or any unrelated third parties.

Yes. Send a data access request via email or the Account Help form, including your registered wallet number as your account reference. We will confirm and respond within a reasonable timeframe.

We keep your data while your account is active and for a set period after closure, in line with applicable requirements for eligible regions. After that, records are deleted or anonymised.

Submit a deletion request through live chat or the Account Help form. Select the Privacy category, confirm your wallet reference, and our team will process your request subject to any retention requirements that apply.

We use session cookies to maintain your login and preference cookies to remember your settings. You can clear or block these in your browser settings without affecting your account credentials.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.