Reference

Terms and Conditions That Cover Your Account

These terms set out how your id88apk account works — what you can do, what we expect, and how payments via DANA, OVO, or GoPay are handled. Access depends on local law and is available only where permitted in your region.

Account eligibility rulesDANA, OVO, GoPay wallet conditionsDispute and closure processJurisdiction-dependent accessContact paths for queries
id88apk Terms and Conditions That Cover Your Account
TERMS QUERY CHANNELS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to flag a specific account or payment issue, we have three ways to get in touch. When contacting us about a wallet transaction, have your DANA, OVO, or GoPay reference number ready — it speeds up the review significantly.

Live Chat Open the chat window from your account dashboard. Share your query and any wallet reference number. Our team will respond and walk you through the relevant clause or account step.
Email Support Send your terms or account question to our support address. Include your registered email and the specific section or transaction in question for a faster, more accurate reply.
Account Help Centre The Help Centre inside your account covers common terms questions — account closure, wallet eligibility, and what happens when a deposit does not clear as expected.
HOW WE HANDLE THIS

Account Security and Policy Practices

We take the handling of your account data and payment records seriously. Here is how we approach the four areas that matter most when you're reading a terms page.

Account Data Retention

We retain your account records, including wallet transaction history from DANA, OVO, and GoPay, for as long as your account is active and for a set period after closure, as required by applicable policy.

Cookie and Session Handling

Session cookies keep your account login active during a single visit. Persistent cookies help us remember your payment preferences, such as your default wallet method, between sessions.

Who Can Request Account Changes

Only the registered account holder may request changes to personal details, linked wallets, or account closure. Identity verification is required before we action any such request.

How to Request Data or Corrections

To request a copy of your account data or to correct a record, contact support via live chat or email. Include your registered details and the specific correction you need made.

Your Questions About These Terms Answered

These are the questions we get asked most often about our terms and conditions. If yours is not here, the support channels above will get you a direct answer.

Yes. These terms cover all transactions on your account regardless of which wallet you use. DANA, OVO, and GoPay each also carry their own provider terms that run alongside ours.

We may update these terms at any time. Where the change is material, we aim to notify you at your next login. Continuing to use your account after a change means you accept the updated version.

Depending on the breach, we may suspend or close your account. Wallet balances at the time of closure are handled according to the dispute process — contact support with your reference number.

Submit a closure request through live chat or email from your registered address. We verify your identity first, then process the closure and confirm any outstanding wallet balance position.

Yes. Account eligibility depends on local law and the region you're accessing from. We do not knowingly accept accounts from regions where access is not permitted under applicable local law.

This page always reflects the current version. Check the date shown at the bottom of these terms after any login notification about a change to confirm you have the latest version.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.